We are so glad you that you’ve chosen to participate in CORE Foundation’s “Racing in Reston” series. Please take a moment to review the FAQ’s below as most of your questions can be answered here. If not, please reach out to us at firstname.lastname@example.org.
What is your refund policy?
We have a no refund and no deferral policy. CORE Foundation is a 501(c)3 nonprofit and all funds raised through our triathlon events are used to assist our community. If you are unable to participate and would like to receive a tax deduction letter for your unused race entry please contact us at info@corefoundation. We appreciate your understanding.
I’m interested in becoming a sponsor. Who do I contact?
We love our sponsors! Please reach out to us at email@example.com and a representative will contact you.
I’m interested in becoming a fundraiser. Tell me more!
Make your training miles count by becoming a VIP Fundraiser! At CORE Foundation, we believe in helping others “be the change they want to see in the world.” Our fundraising program makes your training miles count while offering some great incentives to our fundraisers. As a Race with Purpose participant, you will unite with fellow participants to raise $500 in donations earning you a free race entry or other exclusive incentives. We will provide the tools and motivation that you need including a fundraising link and optional training calls to launch your campaign. You only need to add enthusiasm and inspiration. Fundraising information for the youth events will be added soon.
I’ve seen other racers wear your cool tri kits. How do I purchase one?
Custom tri gear is available for purchase in the store or you may earn one for free by becoming a fundraiser. Learn more and start your campaign HERE.
I’ve heard that you have monthly Meetups. Tell me more!
Meetups for the Sprint and Olympic distance events are in-person opportunities for athletes to meet our team of Race Directors, Coaches, and other athletes. Meetups take place once a month starting in February and cover topics such as training, nutrition, and course overview. Join these monthly events to have your questions answered for race day! Sponsors and partners are encouraged to attend.
How do I register for relay, aquabike, or aquathlon?
Simple select the appropriate category when you register. For relay events, the Captain my register the team and add teammates at a later time.
I have a question about the course and do not see the answer.
Please be patient. An athlete guide will be online several months before your given race day.
How does a relay work?
A relay is a great option for a small group that would like to race together. Relay teams consist of 2 or 3 people covering all three events.
Who is USA Triathlon and why do I have to purchase a membership?
USA Triathlon is proud to serve as the National Governing Body for triathlon, as well as duathlon, aquathlon, aquabike, winter triathlon, off-road triathlon and paratriathlon in the United States. USA Triathlon is our partner for the “Racing in Reston” series and all races are sanctioned through them. This means that all athletes must be either an Annual Member of USAT or they must purchase a special “one-day” USAT membership. This membership provides the event host with the necessary liability and excess medical coverage. Athletes must also abide by the rules set forth by USA Triathlon on race day.
What and when is packet pick up?
Packet pickup is an exciting event for both race participants and volunteers. It is the designated time for athlete’s pick up their race packet which includes race information, swag, and a timing chip. Packet pickup days and times vary for each event. Please see your race for specifics. Adult athletes must come in person with a photo ID to pick up their packet. Race morning is hectic, and packet pickup is not available race morning to ensure the best experience for all athletes.
What if I list the wrong swim time?
You will have the option to change your swim time later.
What is the best way to contact you if my questions were not answered?
Please e-mail us at firstname.lastname@example.org.